Frequently Asked Questions

Ecommerce Account Management

We handle your store end-to-end: product listing optimization, catalog management, inventory updates, price adjustments, claim & return coordination, and performance tracking. Our goal is to maximize your sales and operational efficiency.

We assist with seller-level customer interactions. While most customer queries are handled by platform support (e.g., Amazon), in cases where the customer reaches out to you directly, we manage and resolve these efficiently on your behalf, along with managing claims, returns, and ensuring smooth resolution of operational issues.

We support Amazon, Flipkart, Meesho, Jiomart Etsy, eBay, and other emerging marketplaces—helping sellers expand their reach seamlessly..

We offer transparent pricing across service tiers – Starter, Growth, Pro, and Custom – tailored to the size of your store and the scope of work. One-time add-on services are also available.

Yes. We work with both new stores (setup and launch) and established stores (optimization and growth).

Most operational tasks (listing updates, inventory, pricing) are completed within 24–48 hours. Strategic planning and reporting follow a weekly/monthly schedule.

Yes, we require appropriate access to manage your store effectively. All credentials are handled securely and confidentially.

While we optimize your store for better performance and higher sales, we do not run paid ads unless you opt for our separate Performance Marketing service.

We provide regular performance updates and monthly reports summarizing sales, growth insights, and recommendations.

Our services are flexible, but clients who opt for quarterly or annual plans often see the best results. Consistent management allows us to implement growth strategies fully and maximize your store’s potential over time.

The best first step is to schedule a consultation with us. We’ll discuss your store, challenges, and growth goals, then design a tailored plan and smoothly transition into management once you’re ready.

Performance Marketing

We manage ads across Meta (Facebook & Instagram), Amazon, Flipkart, and other relevant platforms — tailored to your business goals.

No. Our performance marketing services are open for all — eCommerce sellers, D2C brands, or any business aiming for growth.

Yes. We can provide complete ad creatives or work with your existing assets — ensuring they’re optimized for performance.

We can start small and scale up. Your budget depends on your goals, audience size, and target results.

Yes. We design campaigns for awareness, conversions, and retargeting to maximize ROI.

Creative Designing

From product creatives and ad graphics to brand identity, company profiles, SOPs, PIBs, and packaging — we cover a wide range of design needs.

No. We work with brands, startups, and businesses across industries — not just online sellers.

Yes. We design images, banners, and also short video creatives for ads and promotions.

Absolutely. Each package includes revisions to make sure the final output fits your brand vision.

Yes. Every design is created to align with your brand identity and also support growth and performance goals.

Common FAQs

Yes. Many clients choose a mix of account management, marketing, and creative design for complete growth support.

100%. You can start with one service and upgrade or customize as your business grows.

We work with online sellers, brands, startups, and businesses of all sizes looking for growth.

Share your goals with us, and we’ll suggest the right mix of services for your stage and industry.

Getting started is simple — you can fill out our contact form, or reach us directly via call, email, or WhatsApp (for instant response). We’ll understand your needs and create a tailored plan for your store.

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